Travelling can be unpredictable, but your internet connection shouldn’t be.
If your data isn’t connecting, or you need to check your balance, our dedicated 24/7 technical team is ready to assist you right from your confirmation email.
Most modern smartphones released in the last few years support eSIM technology. This includes iPhone XS and newer, Samsung Galaxy S20 and newer, and Google Pixel 3 and newer. Note: Your phone must also be carrier-unlocked by your home provider to use any travel eSIM.
Absolutely! Installing a RoamyJet eSIM only provides a secondary data line for internet access. Your original phone number remains unchanged on your physical SIM. You can continue using WhatsApp, iMessage, and other messaging apps exactly as you normally do, with all your contacts intact.
Your plan’s validity period (e.g., 7 days, 30 days) begins the exact moment your eSIM connects to a supported local network at your destination. This means you can safely buy and install the eSIM via QR code days before your trip. It will simply wait in your phone settings and activate the moment your plane lands.
Yes! All of our eSIM plans support mobile tethering (Personal Hotspot). You can easily share your high-speed data connection with your travel companions, laptops, or tablets without any restrictions.
It’s completely automatic. Whether you are hopping between cruise ports in the Mediterranean or taking a train across Europe, your RoamyJet eSIM will automatically detect the border change and instantly connect to the strongest premium network in the new country. No manual setup or swapping is required.
No problem. Since your eSIM is already installed, you don’t need to scan a new QR code. You can simply log into your account, purchase a top-up package for your destination, and the new data will be added to your existing digital line instantly.